FAQ

Frequently asked questions

Answers to the questions we are asked most often about specification, ordering and support.

How do I get pricing for a machine?

Submit a request through the quote form with your product, throughput and plant details. Listed catalogue prices are indicative base configurations; final pricing depends on configuration, freight and installation scope.

Can you build equipment that is not in the catalogue?

Yes. Custom engineered machinery is a core part of our work. We scope the process first, then issue drawings for approval before fabrication begins.

What are typical lead times?

Lead time depends on configuration and current workload, and is confirmed in writing on the quotation. Standard machines are generally faster than custom engineered systems.

Is payment taken on this website?

No. The website collects quote and order requests only. Orders are confirmed by written quotation and invoice, with payment terms agreed before production starts.

Do you install and commission the equipment?

Yes. Installation, commissioning and operator training can be included in the scope of supply or quoted separately.

What warranty applies?

Warranty terms are stated on the quotation and order confirmation and cover manufacturing defects for the agreed period, excluding wear parts and misuse. Full terms are set out in our Terms & Conditions.

Do you ship internationally?

Shipping arrangements, incoterms, customs responsibilities and freight costs are agreed per order. See our Shipping & Delivery Policy.

Which certifications does your equipment carry?

[Placeholder — certification details to be verified.] Applicable standards vary by machine type and destination market and are confirmed in writing per project.

Still have a question? Email info@unityartmanagement.com or call +1 847-865-4760.